Return requests must be submitted within the return period below:
Original Artwork: seven (7) calendar days from the date of delivery.
Return requests received outside the stated return period will not be accepted.
Return shipments must be shipped in their original packaging.
Customers are responsible for return shipping costs unless otherwise stated.
Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase.
To start a Return Request, please use the Contact Us Form.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Only regular priced items may be refunded. Sale items cannot be refunded.
To return your product, you should mail your product to:
Kalle Lampela
Jokiväylä 36 A7, 96300 Rovaniemi Finland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us for questions related to refunds and returns.